University at Buffalo School of Management

Buffalo Business - Spring 2019

The magazine for alumni and friends of the UB School of Management

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Spring 2019 Buffalo Business 9 leaders prioritize morality, their organizations perform better and their employees are more satisfied, engaged, creative and proactive. "As Lemoine points out, what's 'right' can be sub- jective," the article stated. "Even as you abide by a particular approach, you should recognize that others might have a way of looking at a situation or the world that's different than you." In a Buffalo News op-ed, Larry Zielinski, executive in residence for health care administration, argued that while single-payer plans, like "Medicare for all," could virtually eliminate the number of uninsured nation- wide, they fail to address the reason for rising health care costs: fee-for-service medicine that emphasizes "sick care" over preventative services. "It doesn't matter who is writing the check for those services, a government agency or a commercial insur- ance company; if the underlying system stays intact, the problem continues," Zielinski wrote. Tom Ulbrich, assistant dean of entrepreneurship and social innovation initiatives, was quoted in a Buffalo News story about the number of local jobs 43North and other startup competitions have created. These events, including UB's Henry A. Panasci Jr. Technology Entrepreneur- ship Competition, "help create a culture of entrepreneurship," Ulbrich said. "We have moved from, 'Woe is me, there is little to be hopeful for new business,' to, 'We can do this, and Buffalo is a place to move to, not to move away from, for budding entrepreneurs.'" Several influential media featured the accomplishments of the School of Management and the expertise of its faculty over the past year. Below is a summary of some of the school's citations in prominent national and regional media. These media placements enhance the school's national reputation and help to brand it as one of the nation's top business schools. NewsBites in Bezrukova and [co-researcher Chester] Spell's fault-line analysis were not those who were the most demographically similar," an excerpt in Sports Illustrated explained. "They were instead those who had players who could cross-cut between a mix of subgroups, who could facilitate a complementarity, as opposed to a rivalry, based on their differences." MarketWatch reported on research by Arun Lakshmanan, associate professor of marketing, that found narcissists are more likely to donate to charity if the request focuses on them, instead of the recipient. "Charitable giving is about having empathy," Lakshmanan said. "Narcissists have difficulty with that, so ask- ing them to imagine themselves as the person in need can help elicit genuine concern and thus donations." Articles in Scientific American and Salon discussed research by School of Management PhD student Katie Badura and Emily Grijalva, assistant professor of organization and human re- sources. Their study found men are still more likely than women to be chosen or rated as leaders, in part because they tend to be more assertive. "That's a ton of human capital that organiza- tions are ignoring," said Badura, who advised companies to train employees to rely less on stereotypes. Charles Lindsey, associate pro- fessor of marketing, was quoted by The Wall Street Journal about consumer reactions to price hikes on everything from paint to tissues. "Companies realize there may be more inflationary pres- sure in the next few years, and maybe consumers will react fa- vorably right now," Lindsey said. However, he continued, "custom- ers are always on a budget and will always feel pressure." Veljko Fotak, assistant professor of finance, was interviewed by Forbes on how naked short- selling can impact financial markets. Contrary to prior re- ports, Fotak's research showed that unsettled short sales did not trigger the collapse of several financial firms during the 2008 economic crisis. "Blaming short sellers is always easier than admitting that betting the farm on subprime mortgages was a mistake," he said. Jim Lemoine, assistant profes- sor of organization and human resources, was quoted in a Yahoo! story about the increase in businesses and corporate leaders making decisions based on morality. "Cynics may say companies are just doing it so that they can get good press ... but it also makes good business sense," he said. "Paradoxically, the companies that focus less on profit and more on stake- holders make more profit in the long term." Inc. also reported on research by Lemoine, showing that when Paul Tesluk, professor and dean of the School of Management, was quoted by The New York Times in an article about team chemistry in the NFL. "Our natural instinct is to look at the raw talent of the individuals," said Tesluk, who has studied how chemistry affects on-field success. "If you don't have things like stability and leadership, or you don't take into account how you build a team culture, you can only go so far on raw talent. That's a really valuable lesson for the workplace as well." Kate Bezrukova, associate professor of organization and human resources, was quoted in stories by PBS NewsHour and Forbes about Starbucks closing stores nationwide last spring for company-wide bias training. The articles cited Bezrukova's re- search showing that for diversity training to be effective, it can't be a one-shot deal. "It's about the training being complement- ed by other initiatives," she said. "We call it training that's embedded in organizational structure and the way organiza- tions run the business." Bezrukova also shared her ex- pertise in Astroball: The New Way to Win It All, a best-selling book that outlines how the Houston Astros used data and instinct to transform from the worst MLB team to World Series champs in a few seasons. "Intriguingly, the teams that performed the best

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