University at Buffalo School of Management

................................................................ Paul Tesluk Dean, University at Buffalo School of Management Jacqueline Molik Ghosen, APR Editor Kevin Manne, APR Contributing Editor Matthew Biddle Contributing Editor Wynne Creative Group Art Direction/Design ................................................................ School of Management Dean's Advisory Council CHAIR Gregg S. Fisher, BS '92 Founder and Portfolio Manager Quent Capital LLC, New York, N.Y. COUNCIL Kenneth M. Barna, BS '69, Counsel KP Law PC, Boston, Mass. Thomas M. Barney Jr., MBA '00 Chief Operating Officer, Patina Restaurant Group Delaware North, Buffalo, N.Y. Sachin Barot, MBA '02 Chief Financial Officer AudioEye, Tuscon, Ariz. Douglas C. Bean, MBA '87 Vice Chairman and Chief Brand Officer Mower, Buffalo, N.Y. Joseph H. Bell, EMBA '99 Retired Group Vice President and General Manager Moog Inc., Amherst, N.Y. Laura E. Berrady, EMBA '07, President School of Management Alumni Association George G. Chamoun, CEO ACV Auctions, Buffalo, N.Y. Michael W. Cropp, EMBA '03, President and CEO Independent Health, Williamsville, N.Y. Donna L. DeCarolis, BS '81, MBA '83 President, National Fuel Gas Distribution Corp. Williamsville, N.Y. Louis A. DiBerardino Jr., BS '80 Retired Partner—SEC Independence Ernst & Young, West Roxbury, Mass. Edward Dong, MBA '91 Founding Chair, U.S.-China Committee The International Leadership Foundation Arcadia, Calif. Richard M. Ferranti, EMBA '97 CEO, Rich Products Corp., Buffalo, N.Y. Glenn A. Fosdick, BS '74, Principal Glenn A. Fosdick Consulting LLC, Ann Arbor, Mich. Dottie Gallagher, EMBA '07 President and CEO Buffalo Niagara Partnership, Buffalo, N.Y. Rich Gold, President and COO M&T Bank Corp., Buffalo, N.Y. Barry B. Goldstein, MBA '80, Chairman and CEO Kingstone Companies Inc., Kingston, N.Y. Kathleen Hamm, BS '85, Former Board Member Public Company Accounting Oversight Board, Arlington, Va. Robin Hunter, BS '82, MBA '82 Special Advisor Pushnami, Austin, Texas Howard D. Koenig, MBA '76, CEO Perspecta and Special Advisor Empactful Capital, San Francisco, Calif. Charles Koller, Chair Center for Entrepreneurial Leadership Advisory Board James P. Lederer, BS '82, MBA '96 Retired Executive Vice President Qualcomm Inc., San Diego, Calif. Gerry Murak, CEL '91, EMBA '96, Principal Murak & Associates LLC, Buffalo, N.Y. Michael J. Murray, BS '75, MBA '85 Retired Managing Partner Ernst & Young, Hamburg, N.Y. Sharon D. Randaccio, BS '76, MBA '81 President and CEO Performance Management Partners Inc. Williamsville, N.Y. Mark C. Rizzo, BS '96, MBA '03 Senior Vice President, Commercial Banking Wells Fargo Bank, Buffalo, N.Y. Steven H. Shepsman, BS '75 Executive Managing Director NewWorld Realty Advisors LLC, New York, N.Y. David F. Simon, BS '74, Chief Legal Affairs Officer Philadelphia College of Osteopathic Medicine Philadelphia, Pa. Sujata Yalamanchili, BS '88, MBA '89 Partner, Hodgson Russ LLP, Buffalo, N.Y. DEPARTMENTS Startups . . . . . . . . . . . . . . . . . . . . . . . . . 2 NewsBites . . . . . . . . . . . . . . . . . . . . . . 6 Insights . . . . . . . . . . . . . . . . . . . . . . . 20 Class Notes . . . . . . . . . . . . . . . . . . 26 Buffalo Business Address changes and other correspondence can be sent by email to mgt- editor@buffalo.edu or by completing the enclosed business reply card. Telephone inquiries can be made at 716-645-2833. Editorial offices are located at the University at Buffalo School of Management, 108 Jacobs Management Center, Buffalo, NY 14260. Alumni Close-Up Autonomy and creativity Terry Rice, MBA '05, turns a layoff into entrepreneurial success. Cover Story Turbulent times Alumni lead the airline industry through COVID-19. Experiencing the world from a safe distance With the pandemic halting travel, the school pivots to virtual global programs. Two decades of innovation The Panasci competition builds a legacy of WNY entrepreneurship. Alumni Close-Up Chasing a crazy dream Sara Dhewanto, MBA '02, launches an e-payment solution for unbanked families. Alumni Impact The 'd' in diversity Four alumnae make a positive impact in the lives of individuals with disabilities. The magazine for alumni and friends of the University at Buffalo School of Management Number 45 Spring 2021 Some photos that appear in this magazine were taken prior to the COVID-19 pandemic and therefore may not accurately reflect current operations or adherence to UB's Health and Safety Guidelines. 24 7 8 14 16 23 7 8 14 24

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