University at Buffalo School of Management

Buffalo Business - Fall 2021

The magazine for alumni and friends of the UB School of Management

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................................................................ Paul Tesluk Dean, University at Buffalo School of Management Jacqueline Molik Ghosen, APR Editor Kevin Manne, APR Contributing Editor Matthew Biddle Contributing Editor Wynne Creative Group Art Direction/Design ................................................................ School of Management Dean's Advisory Council CHAIR Gregg S. Fisher, BS '92 Founder and Portfolio Manager Quent Capital LLC, New York, N.Y. COUNCIL Kenneth M. Barna, BS '69, Counsel KP Law PC, Boston, Mass. Thomas M. Barney Jr., MBA '00 Chief Operating Officer, Patina Restaurant Group Delaware North, Buffalo, N.Y. Sachin Barot, MBA '02 Scottsdale, Ariz. Douglas C. Bean, MBA '87 Vice Chairman and Chief Brand Officer Mower, Buffalo, N.Y. Joseph H. Bell, EMBA '99 Retired Group Vice President and General Manager Moog Inc., Amherst, N.Y. Laura E. Berrady, EMBA '07, President School of Management Alumni Association George G. Chamoun, CEO ACV Auctions, Buffalo, N.Y. Michael W. Cropp, EMBA '03, President and CEO Independent Health, Williamsville, N.Y. Donna L. DeCarolis, BS '81, MBA '83 President, National Fuel Gas Distribution Corp. Williamsville, N.Y. Louis A. DiBerardino Jr., BS '80 Retired Partner—SEC Independence Ernst & Young, West Roxbury, Mass. Edward Dong, MBA '91 Founding Chair, U.S.-China Committee The International Leadership Foundation Arcadia, Calif. Richard M. Ferranti, EMBA '97 CEO, Rich Products Corp., Buffalo, N.Y. Glenn A. Fosdick, BS '74, Principal Glenn A. Fosdick Consulting LLC, Ann Arbor, Mich. Dottie Gallagher, EMBA '07 President and CEO Buffalo Niagara Partnership, Buffalo, N.Y. Rich Gold, President and COO M&T Bank Corp., Buffalo, N.Y. Barry B. Goldstein, MBA '80, Chairman and CEO Kingstone Companies Inc., Kingston, N.Y. Kathleen Hamm, BS '85, Former Board Member Public Company Accounting Oversight Board, Arlington, Va. Robin Hunter, BS '82, MBA '82 Special Advisor Pushnami, Austin, Texas Howard D. Koenig, MBA '76, CEO Perspecta and Special Advisor Empactful Capital, San Francisco, Calif. Charles Koller, Chair Center for Entrepreneurial Leadership Advisory Board James P. Lederer, BS '82, MBA '96 Retired Executive Vice President Qualcomm Inc., San Diego, Calif. Gerry Murak, CEL '91, EMBA '96, Principal Murak & Associates LLC, Buffalo, N.Y. Michael J. Murray, BS '75, MBA '85 Retired Managing Partner Ernst & Young, Hamburg, N.Y. Sharon D. Randaccio, BS '76, MBA '81 President and CEO Performance Management Partners Inc. Williamsville, N.Y. Mark C. Rizzo, BS '96, MBA '03 Senior Vice President, Commercial Banking Wells Fargo Bank, Buffalo, N.Y. John R. Scannell Chairman and CEO Moog Inc., Buffalo, N.Y. Steven H. Shepsman, BS '75 Executive Managing Director NewWorld Realty Advisors LLC, New York, N.Y. David F. Simon, BS '74, Chief Legal Affairs Officer Philadelphia College of Osteopathic Medicine Philadelphia, Pa. Sujata Yalamanchili, BS '88, MBA '89 Partner, Hodgson Russ LLP, Buffalo, N.Y. DEPARTMENTS Startups . . . . . . . . . . . . . . . . . . . . . . . . . 2 NewsBites . . . . . . . . . . . . . . . . . . . . . . 6 Insights . . . . . . . . . . . . . . . . . . . . . . . . 20 Class Notes . . . . . . . . . . . . . . . . . . . 26 Buffalo Business Address changes and other correspondence can be sent by email to mgt-editor@buffalo.edu or by completing the enclosed business reply card. Telephone inquiries can be made at 716-645-2833. Editorial offices are located at the University at Buffalo School of Management, 108 Jacobs Management Center, Buffalo, NY 14260. Student Close-Up A place to call home Zay Ya Min Yin finds a fit in Buffalo. Cover Story Growing like a weed Businesses find opportunities and challenges in an emerging industry. The new, new normal Experts weigh in on the future of work. The first, but not the last First-generation students demonstrate the life-changing value of education. Alumni Close-Up Fighting 'fake news' Lisa Macpherson, EMBA '96, goes from Hallmark to Harvard to take on disinformation. Alumni Impact Reflecting, learning, growing On the 10th anniversary of LeaderCORE™, its graduates are making an impact. The magazine for alumni and friends of the University at Buffalo School of Management Number 46 Fall 2021 Some photos that appear in this magazine were taken prior to the COVID-19 pandemic and therefore may not accurately reflect current operations or adherence to UB's Health and Safety Guidelines. 24 7 8 16 18 23 7 24 8 18

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