University at Buffalo School of Management

A strategic view of enterprise processes; concepts of organizational efficiency and effectiveness; Integrating the functional areas of the organization; Relating processes to the financial, customer, and product-oriented goals of the firm; Process innovation; Process analysis, modeling and simulation; Business Process Modeling; Supply chain management (SCM); Customer relationship management (CRM); Enterprise management systems (ERP); The process continuum from structured to unstructured processes; Collaborative Systems and Knowledge Management systems; Global Virtual Markets. NORMALLY OFFERED IN SPRING MGS 602 GLOBAL INFORMATION TECHNOLOGY INFRASTRUCTURE MANAGEMENT (3) This course is designed to provide students with a basic understanding of business data communications. The objective of the course is to provide students with a firm foundation for covering more advanced topics in subsequent courses. The student will develop an understanding of networks including the internet and the development of World Wide Web based applications. The course will also cover the basic principles of network operating systems concepts and the role of network operating systems in developing Web applications. The course includes extensive coverage of business telecommunication including voice and data. Coverage is extended to coding and digitizing, modems, protocols, and network architectures as well as management aspects. Cases on telecommunications and electronic commerce, as well as current readings, will also be part of the pedagogy. NORMALLY OFFERED IN FALL. For MIS Concentration – Take fall of 2nd year or replace with MGS 650 – with permission of instructor. MGS 605 IT FOR MANAGERS (2) This course teaches that the major role of IT is to provide enterprises with strategic advantage by facilitating problem solving, increasing productivity and quality, improving customer service, enhancing communication and collaboration among various stakeholders, and enabling business process innovation and the development of novel products and services. The central theme of this course is to emphasize innovative uses of information technology in the various functions, processes, products, and services of an organization, and it demonstrates how IT is a critical success factor in the survival and growth of business organizations in a competitive environment. Topics covered in the course include business value of IT, IT types and their unique capabilities, single function and enterprise ITs, business applications of mobile, pervasive, web 2.0, and social media technologies, and governance of the IT infrastructure including IT innovation/systems development and IT outsourcing. OFFERED IN SPRING – OFFERED IN SPRING – MBA CORE ONLY – SECOND SEVEN WEEKS MGS 607 TECHNOLOGY AND INNOVATION MANAGEMENT (3) The focus of this course will be on technology management and developing an Internet-based business or extension to an existing business. The course will integrate concepts from economics, organizational strategy, entrepreneur-ship, and Web design. Topics to be covered in the course include: aligning technology and strategy; models of diffusion and innovation; characteristics of information and digital goods; identifying potential Web-applications and information products for solving a problem and/or identifying a business opportunity; intellectual property rights; pricing issues related to information goods; developing a business plan for a venture capital proposal; launching the e-business; designing Webbased applications for usability; and strategies for successfully implementing systems. Case studies, lectures, guest speakers, and an integrated E-business project will be used to understand the complexities of the current business environment. NORMALLY OFFERED FALL AND SPRING. MGS 610 DIGITAL FORENSICS (3) This is an introductory course in Digital Forensics where students will learn how to acquire, authenticate and analyze digital evidence. Technical and managerial topics will be explored, providing students with both theoretical and practical hands-on experience using forensic equipment and software. The additional topics of E-Discovery, Data Retention, Litigation, Internal Investigations, Regulatory Compliance and Incident Response will also be discussed within the context of Digital Forensics. EnCase, Access Data FTK and other open source forensic software programs are used in this course. NORMALLY OFFERED IN FALL 54

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