University at Buffalo School of Management

Anyone who is in health care would agree that our education process may be arduous, but once employed, it's a very stable career path. However, the COVID-19 pandemic has shown us more uncertainty than we had ever expected. There's a shortage of health care workers due to the great resignation, supply chain disruptions causing shortage of devices and medications, and overtired, burnt out employees and colleagues. As we try to come out of the recession, we are forced to take care of pre-pandemic volume of patients in these conditions without compromising our quality or outcomes. It has given new meaning to leading and managing a team in stressful times. This presentation is a conversation as we take a deeper dive into these issues and developing useful techniques to overcome them. Noor, MD, FACS is an established vascular surgeon who started an independent practice called Buffalo Endovascular and Vascular Surgical Associates in 2007. Dr. Noor has more than17 years of experience in her field. Her acclaimed career in medicine began in 1992 when she graduated from Calcutta Medical College in Calcutta, India. After moving to the United States, she completed a residency at the State University of New York Upstate Medical University in Syracuse, followed by her fellowship at the University at Buffalo and Arizona Heart Hospital. Noor remains a distinguished member of the American Medical Association, the Western New York Vascular Society, and the Eastern Vascular Society. She was recently awarded Top Vascular Surgeon in 2017, 2018, 2020 and 2021 and was awarded Women of Distinction 2018. f. Building Resilient Supply Chains – Room 108 John Hogg, President, Straight Forward Consulting Moderated by Ananth Iyer, Dean and Professor, UB School of Management Supply chain resilience refers to mitigating the impact of demand or supply surprises. We will discuss approaches to building resilient supply chains and provide practical examples from successful companies. Given current market conditions — from delivery delays to demand surges, new regulations and pricing and cost changes — designing a resilient supply chain is a competitive imperative that demands management attention. Advanced planning and an agile response can minimize the impact of these surprises while optimizing cost and customer service. The fireside chat format will include examples from the speakers' experiences and engage the audience in a discussion of best practices. Hogg has 35 years of experience in delivering supply chain excellence and process transformation leveraging lean principles. He founded Straight Forward Consulting in 2008 to leverage his supply chain and process expertise for our regional market. His client list includes companies in aerospace and defense, government, and all areas of manufacturing and distribution. Hogg has a BA and an MBA from Canisius College, and is a graduate of the UB Center for Entrepreneurial Leadership. He has served as President of the Western New York Chapter of the Council of Supply Chain Management Professionals. g. Leadership Lessons from the War in Ukraine – Ballroom Natalia Kalmykova, Fulbright Scholar The full-scale Russian invasion has brought a new reality to Ukrainians. One year later, we can analyze the experience of teams that have survived and developed under uncertainty and stress. The lessons learned are useful for leaders in different fields to overcome challenges of the future. Kalmykova is a 2023 Fulbright scholar, the 2022-2023 CEO of Ukrainian veteran's foundation of Ministry of Veterans Affairs of Ukraine, 2021 gender adviser to Land Forces Commander, 2020-2021 Deputy Director, International Charitable Foundation Come Back Alive, and the 2017-2020 Head of Military Department, International Charitable Foundation Come Back Alive. Her research is focuses on organizational culture of the Ukrainian Armed Forces. h. Leading in a Rapidly Evolving World – Room 109 Tom Ulbrich, President and CEO, Goodwill of WNY

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