University at Buffalo School of Management

22 Buffalo Business | BUSINESS ANALYTICS SOCIAL IMPACT OF MANAGEMENT BUSINESS OF CLIMATE CHANGE INNOVATION, ENTREPRENEURSHIP AND LEADERSHIP Insights Organizations should strive to protect employees from abusive supervisors, but for employees who expe- rience this intense work- place stress, new School of Management research offers insight and coping strategies. Published in the Journal of Organizational Behavior, the study exam- ines whether employees can recover from supervisory abuse during leisure time, and if individual personality traits impact the restoration process. "Victims of abusive supervision expe- rience increased emotional exhaustion, job stress, negative emotions, and physical symptoms like pain, weakness, fatigue and shortness of breath," says study co-author Min-Hsuan Tu, assistant professor of organi- zation and human resources. "Our study clar- ifies why and under what conditions abused employees engage in certain activities to recover aer work." The researchers analyzed more than 1,500 daily responses over ten consecutive working days from 203 full-time employees in Taiwan to measure employee perception of nonphysical aggression from a boss or manager, such as humiliating or threatening subordinates or taking credit for their work. They also measured whether employees felt an urgent need to take a break from job demands; which leisure activities increased happiness; levels of enthusiasm and opti- mism the following day; and whether extro- verted personality traits affected this process. The data supports the recovery para- dox phenomenon: When employees need to recover from abuse, they are too exhausted or depleted to proactively engage in bene- ficial recovery activities, such as social or physical activity. "Our findings indicate that introverts, in particular, are able to recover effectively by participating in leisure activities that demand minimal energy, such as reading a book, watching television or relaxing on the couch," says Tu. Abusive leadership leads to exhausted employees Integrating AI in the classroom Two School of Management projects received seed grant funding from the Office of the Vice Provost for Academic Affairs to integrate generative AI in the classroom. Focusing on AI literacy that has already been incorporated into coursework for students in the BS in Information Technology and Management program, Kevin Cleary, clinical assistant professor of management science and systems, is leading a project titled Visualizing the Guts of Generative Pre-Transforms and Large Language Models. Dominic Sellitto, clinical assistant professor of management science and systems, is leading a project titled EASE (Educational AI Support for Everyone) using local AI open source platforms to build guided tools for students, faculty and staff. Scan the QR code or visit management.buffalo. edu/aiclassroom to watch Cleary and Sellitto discuss bringing AI into course and curricular redesign. Sellitto Cleary Tu

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