University at Buffalo School of Management

Buffalo Business - Spring 2025

The magazine for alumni and friends of the UB School of Management

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22 Buffalo Business | Insights How to support employees through organizational change "Different skills influence employee behaviors during times of change. By understanding which skills to prioritize and how to employ them effectively, leaders can strategically facilitate employee commitment to change." — James Lemoine, associate professor of organi- zation and human resources, on his study that examined which political skills leaders should develop to best help employees embrace, engage with and work toward successful change. The study reveals key skills, such as networking ability and interpersonal influence, for leadership training to prioritize to help managers navigate change efficiently. The study appeared in Group and Organization Management. Read more at bit.ly/ubmgtchange. How investors are trading to minimize taxes "Our findings emphasize the need for clearer regu- lations from the IRS. Currently, financial advisors are navigating a foggy legal landscape, with some advisors taking regulatory silence as tacit permis- sion to swap ETFs that hold identical securities, while others argue that if an investor's economic position has not changed, the spirit of the tax law has been violated." — Michael Dambra, associate professor and Kenneth W. Colwell Chair of Accounting and Law, on his research about investors capitalizing on a loophole in U.S. tax laws that has led to billions of dollars of lost tax revenue. The study finds that investors are selling and repurchasing nearly identical exchange-traded funds (ETFs), group of stocks, bonds or other securities, as a strategy to bypass long-standing tax laws. Read more at bit.ly/ubmgtetfs. How to deliver the most effective diversity training "Implementing a single diversity program won't make a big differ- ence if the company has unfair hiring practices, biased leaders or even a customer base that holds prejudiced views. It's not realistic to expect a diversity training program to instantly get rid of such deep-rooted biases in an organization — the whole system needs to be addressed for the training to truly be effective." — Kate Bezrukova, associate professor of organization and human resources, on her research that found diversity training is most effective when it is part of a broader, ongoing organizational effort. In addition, programs that consider the big picture with longer, iterative training programs that include skill development are more likely to succeed than one-off sessions or "check-the-box" approaches. The study appeared in Current Opinion of Psychology. Read more at bit.ly/ubmgttraining.

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